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Why Small Businesses Should Care About AI

How to Get Started Without Breaking the Bank

In 2025, artificial intelligence (AI) is no longer just for big tech giants. Thanks to tools like Microsoft 365 Copilot, ChatGPT, and industry-specific AI integrations, small and medium businesses (SMBs) can now harness the power of AI without needing a team of data scientists.

At Teqar IT Consulting, we’ve seen firsthand how AI can transform operations, reduce costs, and improve customer service—especially for lean teams that need to do more with less.

🌟 The Benefits of AI for SMBs

  • Save Time: Automate repetitive tasks like data entry, report generation, email replies, and appointment scheduling.
  • Improve Customer Service: Chatbots and virtual assistants can answer FAQs, route support tickets, or even handle bookings—24/7.
  • Enhance Decision-Making: Use AI-powered analytics to gain real-time insights into sales, customer behaviour, and operations.
  • Stay Competitive: Businesses using AI are responding faster, personalising better, and scaling smarter.

🛠️ Where Can You Start?

Here are a few practical and affordable ways we’re helping our clients adopt AI today:

1. AI-Powered Knowledge Chatbots

We build custom ChatGPT-powered bots that can answer internal or customer queries using your own data. Imagine your staff or clients instantly getting answers from policies, manuals, or support docs.

2. Microsoft 365 Copilot Setup

If your team already uses Word, Excel, Outlook, or Teams, we can help implement Copilot to automate document creation, summarise emails, and more.

3. AI for Workflow Automation

Using tools like Power Automate and Odoo AI modules, we help streamline approvals, invoicing, inventory updates, and other admin-heavy tasks.

4. Virtual Phone Assistants

For businesses that still rely on voice, our AI phone agents can answer calls, route them, or take messages—without missing a beat.

💡 What You Need to Know

  • Data privacy matters: We set up AI solutions that comply with Australian data sovereignty standards.
  • You don’t need to go all-in: Start small—then scale.
  • It’s more affordable than you think: Most SMBs can see ROI within months.

🚀 Let’s Make AI Work for You

At Teqar IT Consulting, we’re helping Australian businesses take practical steps into AI—without the jargon, hype, or unnecessary cost.

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